Do you need change?
I’m not very old but it seems to me that today’s etiquette is becoming more compromised every time you turn around.
Can you remember the last time you went in to a restaurant, ate, paid the bill and the waitress responded, “Do you need change?” How very presumptuous of them to assume that their tip is already in the check holder. How about a response like a good old fashion, thank you. Plain and simple, with no sugar coating or creative alternative is needed. It seems as though many waitresses and waiters feel it necessary to try and come up with alternative sayings because they are simply bored with the conventional responses. They usually don’t peek in the check holder to see what’s in there. There could be a credit card, or $100 bill for a $48.25 bill. But even still they shouldn’t look in there until they have reached the register. That too shows a great lack of professionalism.
I will usually deduct 5% off the tip total for the proverbial, “do you need change?” It’s hard to believe that wait staffs of many restaurants are not instructed with the use of good quality manners.
Another classic mistake phrase used is, “Can I take that plate for you?” I always think to myself, “Am I supposed to take the plate to the kitchen?” … As I look at my plate and there is not an ounce or a one morsel of food on my plate and the waiter is asking to take my plate. I think that there is fine line for this situation, but a great waiter will instinctively know when is the perfect time to take a patron’s plate.
May I suggest to restaurant owners, servers and wait-staffers that you could eliminate having to ask, to take, an individuals plate by having people order dessert when ordering their meal. You will make more money. Your tips will be higher. Your customers will be happier. After all the best time to get to someone’s wallet is by getting to him or her when they’re still hungry.
Things that really make my visit to a restaurant enjoyable are, courteous and polite staffers who provide exceptional service. Filling water glasses before they are empty. Paying very close attention to specific requests and fulfilling the requests without any negativity. I really enjoy it when a waitress or waiter has gone far and above the call of duty for a guest. I have paid as much as a 50% tip for exceptional service. Simply because the followed the rules of common etiquette. Without trying to put their spin on it.
So when the money walks through the door (money=customers) learn how to get all you can by simplifying your approach. Always use please and thank you. Never use the phrases No problem or you are welcome. Please and thank you are the only to needed to serve. Opening greetings should be something like, good evening. Good morning, good afternoon. Not hi guys, or what’s up folks or even hi boss. Good (what ever part of the day it is) followed by how are you, and how many will be dining with you?